Fyxer Affiliate Program Terms

Fyxer will pay the Affiliate a commission at the rate for the Affiliate's tier at the time of the referral (see clause 1A), calculated on the price paid by each Referred Customer, excluding taxes, refunds and chargebacks. On monthly plans, commission is paid on each payment received during the first twelve (12) months of that customer's paid subscription. On annual plans paid up front, commission is paid once on the full annual fee received. This is the "Earning Period". Commission accrues only on completed paid transactions ("Sales").

Commission is calculated per paid seat, including seats added to the Referred Customer's subscription during the Earning Period.

No commission is payable for any period on the Free plan; free trials, sign-ups, leads, credit top-ups, or other one-off purchases, unless expressly agreed in writing under a separate commercial arrangement. Where a Referred Customer moves to a sales-led or Enterprise contract, commission on that contract is payable only as agreed in writing.

1A. Tiers. Affiliates are placed in a tier based on their total number of Sales: Bronze (0 to 9 Sales): 20%; Silver (10 to 19 Sales): 25%; Gold (20 or more Sales): 30%. An Affiliate is moved to Silver or Gold automatically once they reach the relevant number of Sales. A higher rate applies only to Referred Customers referred after the Affiliate moves up. Earlier Referred Customers keep the rate assigned when they were referred. For tier purposes, a "Sale" is a new Referred Customer starting a new paying subscription, not a renewal.

1B. Existing referrals. Referred Customers referred before 21 October 2026 remain on the terms that applied at the time of referral: on monthly plans, 30% of each payment for the remainder of their first six (6) months of paid subscription (their Earning Period); on annual plans, commission has already been paid up front on the full annual fee and no further commission is due.

1C. Changes and protected commission. Fyxer may change commission rates, tiers, qualifying events, and program benefits under clause 12. Each Referred Customer keeps the commission rate and Earning Period that applied when they were referred, including under clause 1B, even after a later change to these Terms or to attribution or eligibility rules. This is subject only to clauses 4 and 4A.

In these Terms:

(a) "Accrued Commission" means commission on a Sale that has already been made, whether pending, within the holding period, or approved but not yet paid;

(b) "Continuing Commission" means commission on future payments from an existing Referred Customer for the rest of their Earning Period; and

(c) a "New Referral" means a customer referred on or after the Effective Date of a change.

A "Referred Customer" is a new Fyxer customer who signs up with a work email address, sets up a new organisation on Fyxer, starts a new paying subscription, and whose purchase is attributed to the Affiliate’s unique referral link on a last-click basis within a thirty (30) day attribution window, as recorded by Fyxer’s tracking platform (Dub). For the purposes of these Terms, “customer” means the organisation, identified by its work email domain or Fyxer billing account, and not the individual user. Fyxer’s tracking records are final and authoritative.

No commission is payable where:

1. the customer is an existing paying Fyxer customer or trialist, or was one at any time in the six (6) months before the referral, including where a new user joins, or is added to, that organisation’s existing Fyxer account. A user on Fyxer's Free plan who upgrades to a paid plan through the Affiliate's referral link counts as a Referred Customer from the date of their first paid subscription, provided they first joined Fyxer through that same link and their organisation is not already a paying Fyxer customer. No commission is payable for any period on the Free plan;
2. the customer’s last touchpoint before purchase was a Fyxer-owned paid advertisement or a branded search result;
3. the customer is the Affiliate or an entity controlled by the Affiliate; or
4. the referral was generated through any Prohibited Method (clause 5).

Approved commissions are subject to a thirty (30) day holding period from the date of the qualifying Sale, covering Fyxer's refund windows. Commissions become eligible for payout only after the holding period expires and are paid via the Dub platform, subject to any minimum payout threshold set in Dub.

Fyxer may review any payout before release and may withhold payment where it reasonably suspects a breach of these Terms, pending investigation.

Affiliates are responsible for their own taxes.

If a Referred Customer's payment is refunded, charged back, or reversed, or if a Sale is later determined to have been generated in breach of these Terms, the related commission is cancelled.

Where the commission has already been paid, Fyxer may deduct the amount from future payouts or invoice the Affiliate for repayment, payable within thirty (30) days. This clause survives termination.

4A. Breach, suspension, and clawback

If Fyxer reasonably suspects that the Affiliate has breached these Terms, Fyxer may suspend the Affiliate's referral links, discount codes, and payouts while it investigates. The Affiliate must cooperate with any investigation under clause 7.

If Fyxer finds that the Affiliate has breached these Terms, Fyxer may, in addition to any other remedy:

(a) suspend or end the Affiliate's participation;

(b) cancel any unpaid commission on Sales affected by the breach;

(c) recover any commission already paid on Sales affected by the breach, by deducting it from future payouts or invoicing the Affiliate for repayment within thirty (30) days; and

(d) recover any other losses that Fyxer is legally entitled to recover.

A Sale is "affected by the breach" if it was generated, in whole or in part, through the breach, or if Fyxer reasonably determines that it was not generated in compliance with these Terms.

These rights apply whichever party ends the Affiliate's participation, and whether the breach is discovered before or after termination. This clause survives termination.

The Affiliate must not, directly or indirectly:

1. Brand bidding: bid on, purchase, or target paid search or paid social placements on any search engine or platform (including without limitation Google, Bing, Yahoo, DuckDuckGo, and any regional or secondary engine) using Fyxer's trademarks, brand or product names, or any misspellings or confusingly similar variations (“Brand Terms”), or use Brand Terms in ad copy, display URLs, or keyword targeting. The Affiliate must add Fyxer's Brand Terms as negative keywords in any paid search campaign promoting Fyxer;
2. Direct linking: use the Affiliate's referral link as the destination of any paid advertisement without Fyxer's prior written consent;
3. Cookie stuffing: set, drop, or force attribution cookies or click events without a genuine, user-initiated click on the referral link;
4. Self-referral: earn commission on their own purchases or those of entities they control;
5. Incentivised traffic: offer cash, rewards, or other compensation to individuals in exchange for signing up to Fyxer, or source referrals from paid-to-signup, incentive, or exchange networks;
6. Software injection: use browser extensions, toolbars, or software that injects the referral link or discount code into a user's checkout or browsing session;
7. Misleading promotion: make false, unauthorised, or misleading claims about Fyxer, its features, its pricing, or its offers (including discount levels not authorised by Fyxer), impersonate Fyxer, or represent themselves as Fyxer's agent. In particular, the Affiliate must not describe Fyxer as working on "autopilot", as replacing an assistant, as handling everything, or as ensuring nothing slips, and must only mention features that are live at the time of publication. The Affiliate should describe Fyxer in line with Fyxer's current brand guidelines, which describe Fyxer as the AI assistant for client communication across email, meetings, Slack and Teams;
8. Unauthorised code distribution: publish the Affiliate's discount code on coupon aggregator sites, or distribute it other than to their own audience, without Fyxer's prior written consent.

Any breach of this clause is a material breach. Fyxer may exercise its rights under clause 4A and may also seek injunctive relief and/or damages. The restriction in (a) continues for twelve (12) months after termination.

The information the Affiliate provides in their program application, including declared traffic sources and promotional methods, forms part of these Terms and is warranted to be accurate. The Affiliate must notify Fyxer before materially changing their promotional methods or channels.

Fyxer may request evidence of traffic sources at any time, and unexplained anomalies (including conversion patterns inconsistent with the Affiliate's declared audience) are grounds for suspension of payouts pending investigation.

Fyxer may monitor Affiliate traffic quality, run branded search checks in any geography, and audit referred cohorts for activation, retention, and refund behaviour, including through the Dub platform's risk monitoring tools. The Affiliate agrees to cooperate reasonably with any investigation.

Active Affiliates receive a complimentary Fyxer Pro subscription (one seat) for personal use for as long as the Affiliate remains an active, compliant participant, and a discount code giving their audience 20% off the first three (3) months of a monthly Pro or Team subscription, in addition to Fyxer's standard 14-day free trial.

These benefits remain Fyxer's property, may be changed or withdrawn under clause 12, are conditional on the Affiliate remaining active and compliant with these Terms, and end on termination. The complimentary subscription may not be resold, shared, or transferred.

A payment card is taken at checkout to start the free trial, so the Affiliate must not describe the trial or offer as "no credit card required". Prices can change; the Affiliate should direct their audience to fyxer.com for current pricing and must not quote prices or discounts other than those currently published by Fyxer.

The Affiliate must comply with all applicable advertising laws and self-regulatory codes in every market they promote in, including the FTC Endorsement Guides (16 CFR Part 255) in the United States and the CAP Code and ASA guidance in the United Kingdom.

All promotional content must include a clear, prominent disclosure of the affiliate relationship, using "#ad" (or an equivalent label approved by Fyxer for the relevant market), placed at the start of the post or caption and before or next to the referral link.

The Affiliate must comply with the terms of each platform on which they promote Fyxer and must not disparage Fyxer or bring it into disrepute.

If Fyxer tells the Affiliate that any promotional content breaches these Terms or applicable law, or makes inaccurate or out-of-date claims about Fyxer, its pricing, or its offers, the Affiliate must correct or remove that content within five (5) business days, or within twenty-four (24) hours where Fyxer reasonably considers the issue urgent.

Either party may end the Affiliate's participation at any time on notice. Fyxer may suspend links, discount codes, and payouts immediately where fraud or breach is suspected.

On termination, the Affiliate's referral links and discount codes are deactivated and no New Referrals can be made. After that:

(a) Accrued Commission is paid after the holding period;

(b) where participation ends for any reason other than the Affiliate's breach, including Fyxer closing the program, Continuing Commission on valid existing Referred Customers is paid for the rest of their Earning Period; and

(c) where Fyxer ends participation because of the Affiliate's breach, clause 4A applies, Accrued Commission on Sales not affected by the breach is paid after the holding period, and no Continuing Commission is payable.

All payments under this clause remain subject to clauses 3, 4, and 4A. Clauses 3, 4, 4A, 5 (post-termination restriction), 6, 7, 10, 11, 12, 13, 14, and 16 survive termination, together with any other provision needed to calculate, pay, withhold, or recover commission.

The Affiliate must not disclose confidential information concerning Fyxer's business, affairs, customers, or suppliers, except as required to perform under these Terms or by law.

The Affiliate may not assign or subcontract their rights or obligations without Fyxer's prior written consent.

The program is operated on Dub, and the Affiliate must also comply with Dub's Partner Terms of Service; in any conflict regarding the commercial relationship between the Affiliate and Fyxer, these Terms prevail.

Program changes. Fyxer may update these Terms, and may change, suspend, or close the program or any part of it, including commission rates, tiers, qualifying events, attribution and eligibility rules, holding periods, payout schedules, and program benefits.

Fyxer will tell the Affiliate about each change through the Dub platform or by email, and publish the updated Terms at this URL with a revised "Last updated" date. Each notice will state the date the change takes effect (the "Effective Date"). Any change that materially reduces what the Affiliate can earn, or adds material new obligations, will take effect no earlier than thirty (30) days after notice. Fyxer may make a change with immediate effect where it is reasonably needed for legal, regulatory, security, or fraud-prevention reasons.

No change reduces the Accrued Commission or Continuing Commission on Referred Customers referred before the Effective Date, except under clauses 4 and 4A. Continued participation after the Effective Date constitutes acceptance. An Affiliate who does not agree to a change may end their participation under clause 10.

These Terms are governed by the laws of England and Wales, and both parties consent to the exclusive jurisdiction of the English courts.

To the maximum extent permitted by law, Fyxer's total aggregate liability to the Affiliate arising out of or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total commission actually paid to the Affiliate in the six (6) months preceding the event giving rise to the claim. This cap does not apply to, or reduce, any commission properly due to the Affiliate under these Terms.

Fyxer is not liable for any indirect, special, or consequential loss, or for loss of profits, revenue, business, or anticipated savings, even if advised of the possibility of such loss.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

The Affiliate shall indemnify and hold Fyxer harmless against all claims, losses, liabilities, damages, and reasonable costs (including legal fees) arising out of or in connection with:

1. the Affiliate's breach of these Terms, including any Prohibited Method under clause 5;
2. the Affiliate's promotional content or conduct, including any claim of trademark infringement, unfair competition, or breach of applicable advertising law; or
3. any third-party claim arising from the Affiliate's use of Fyxer's name, marks, or discount codes otherwise than as permitted under these Terms.

Subject to the Affiliate's compliance with these Terms and any brand guidelines issued by Fyxer from time to time, Fyxer grants the Affiliate a limited, non-exclusive, non-transferable, revocable licence to use Fyxer's name and logo solely to identify the Affiliate's participation in the program and to promote Fyxer in accordance with these Terms.

This licence terminates automatically on termination of the Affiliate's participation, and the Affiliate must immediately cease all use of Fyxer's name and marks. No other rights in Fyxer's intellectual property are granted.